Florida · FL
VoxCross answers in English and Spanish, books the consult, and reads every USCIS notice onto your calendar, with Florida’s consent rules in the script.
Built for the work
Florida practices tend to be built on referrals and word of mouth inside communities, which means an unanswered call travels. The caller does not leave a voicemail. They call the attorney their cousin recommended instead.
VoxCross answers every inquiry in the caller’s language, qualifies it, and books it. Existing clients get a status line instead of your paralegal, and past clients get contacted when their next filing becomes available.
The four engines run the same way everywhere: Front Desk for new inquiries, Case Watch for notices and deadlines, Client Care for status calls and documents, and Revenue for past clients and balances.
Florida specifics
Florida requires all parties to consent before a call is recorded. The agent discloses the recording at the start of every call and continues without recording if the caller prefers, keeping only the written summary for the file.
Confirm the current rule with your own counsel before go-live. We configure the disclosure your firm approves.
Florida removal cases are heard in immigration courts including Miami and Orlando. Hearing and biometrics notices are read the day they arrive, calendared for the attorney and sent to the client with what to bring.
Find any court with the EOIR court locator.
Firms serving Cuban, Venezuelan, Haitian and Central American communities need the same intake to work across very different case profiles. The questions change by case type, not by a single flat script, and the Spanish is native rather than translated.
Setup is the same everywhere: line live in 24 hours, full system within 30 days.
Also serving
The system is identical. Only the recording rule and the courts change.
FAQ
Florida is an all-party consent state. The agent states that the call is recorded before intake begins, and a caller who declines is still helped, with only the written summary kept.
Yes. They call a status line, verify their identity with details on file and a PIN, and hear the exact update your attorney approved, in English or Spanish, at any hour.
That is why updates and document requests can go out as a short voice call in the client’s language instead of only as text or email.
Book a demo
On the demo we set the system up with your firm’s name, you call it from your own phone, and you watch the summary, the calendar entry and the prep brief arrive. If it isn’t obviously useful in the first five minutes, we hang up.