New York · NY
VoxCross answers every inquiry in English and Spanish, prepares the attorney before each consult, and puts every date from every notice on your calendar.
Built for the work
New York firms run dense calendars: master calendar hearings, individual hearings, interviews and filing windows, often for clients who speak a language other than English and who call whenever they are worried.
VoxCross handles the front of that pipeline and the paperwork behind it, so attorney time goes to the hearing and the filing rather than to repeating a status update for the fourth time this month.
The four engines run the same way everywhere: Front Desk for new inquiries, Case Watch for notices and deadlines, Client Care for status calls and documents, and Revenue for past clients and balances.
New York specifics
New York follows the one-party consent rule, so a firm may record a call it takes part in. We still disclose the recording at the start of every call, because a client who hears it from the beginning never raises it later.
Confirm the current rule with your own counsel before go-live. We configure the disclosure your firm approves.
New York cases are heard in immigration courts including New York City and Batavia. Hearing notices are read the day they arrive and calendared for the attorney, with a reminder and a checklist sent to the client.
Find any court with the EOIR court locator.
For firms whose clients speak Spanish plus another language, the agent handles English and Spanish natively and routes anything else to your team rather than guessing.
Setup is the same everywhere: line live in 24 hours, full system within 30 days.
Also serving
The system is identical. Only the recording rule and the courts change.
FAQ
New York is a one-party consent state, so a firm can record a call it participates in. We configure a recording disclosure at the start of every call regardless, with wording your firm approves.
Yes. Consults are booked onto the right attorney’s Google or Outlook calendar and written into Clio or MyCase, with a prep brief before the meeting.
A one-page dossier: who the caller is, what they said in their own words, the documents requested, the conflict check result and the red flags worth asking about.
Book a demo
On the demo we set the system up with your firm’s name, you call it from your own phone, and you watch the summary, the calendar entry and the prep brief arrive. If it isn’t obviously useful in the first five minutes, we hang up.